How the NYT Stumbled on the Google Nexus One Review

I read this story at the New York Times about the Nexus One from Google.  It seemed like an honest article, at first.  I was a bit stunned at some of what the author wrote or alluded to.  While much of the review is positive, it was apparent that the author was searching for things to shrug off the phone. Maybe it was an attempt to appear impartial gone awry.

I suppose people are waiting for the wow moments like the iPhone unveiling.  But all most of us long term smartphone users said when the iPhone came out was, “Neat, a touch screen.”  It was a touch screen, and it was from Apple.  Those two things alone caused pandemonium to buy one.  And the most significant part of this story is much like the story of the iPod.  Sure, they keep coming out with more memory, but are they wowing anyone lately?  Much like that of the fruit colored iMacs, the answer is no.

Does Google have to wow us?  Not necessarily.  If they have the best software on the best hardware, they already have the brand power to make it win.  Are they the best with the Nexus One?  Nobody could disagree.  It is the best hardware, and it is proving to not just be the best software, but the ever improving best software which Google is constantly upgrading with incredible new features like voice recognition, 3D graphics support, and others.

Google is also positioning for a multi-platform assault with Google Chrome for PCs, Chrome OS netbooks, and Android for smartphones (or superphones, as they call them now).  The tidal wave is coming.  Is the Nexus One a valid spearhead of all this?  I think so.  The New York Times isn’t so sure.  They give it a “weeeeell, it’s not bad.”

Just to get us all on the same page, I’m going to pull up the iPhone specs from http://www.apple.com/iphone/specs.html and Nexus One specs from http://www.google.com/phone/static/en_US-nexusone_tech_specs.html.

No tricks.  I’m going to take what the NYT said, and compare it to a little something I like to call reality.

First, the new phone. It’s almost exactly the size and shape of the iPhone. Like most HTC phones, it’s bland-looking. But it’s so thin and rounded, it feels terrific in your hand.

Really? Bland?  You mean like all white iPods/iPhones aren’t iBland?  The HTC phone comes with the Google brand on the back, compare this to an Apple symbol, both of which are highly sought after brand labels, much like Nike swooshes on shoes.  But the HTC also has a personal monogram plate.  It ain’t much, but if we’re comparing it to the iPhone, there’s no way you can call it bland when compared to an iPhone.  What would you rather have, something shaped like a potato with spray paint on it?

Let’s talk about size.  Apple prides itself on how thin their phone is.  Every new iPhone gets a hair thinner just so they can say, “Now even thinner!”

iPhone – 12.3mm Depth

Nexus One – 11.5mm Depth

That’s about 6.5% thinner depth.

iPhone – 62.1mm Width

Nexus One – 59.8mm Width

That’s about every 3.7% thinner width.

Those two things are key, because they determine how it feels in our hands.  The Nexus One is 3.5mm taller, but it also has a 3.7″ screen compared to the 3.5″ screen of the iPhone.

The NYT goes on to give the Nexus One a good review of the obviously superior specs on screen resolution, and other features.

But then they throw in this little nugget after saying how great the phone is and the fact that it has a flash and the iPhone doesn’t.

…although the photos are roughly on par with the iPhone’s.

What? Are you serious?  You’re comparing these under what light conditions?

iPhone – 3 Megapixels

Nexus One – 5 Megapixels

iPhone – VGA up to 30 fps with audio

Nexus One – Video captured at 720×480 pixels at 20 frames per second or higher, depending on lighting conditions

For those of you not aware, VGA is 640×480.  That means that it is not widescreen, but standard definition.  720×480 is widescreen DVD resolution.  VGA is what you watched Star Search on in the 80’s, if you were alive.  DVD resolution is what you probably watched The Matrix on.  There’s no comparison.

Yes, NYT, I’d call that “roughly on par with the iPhone”… and then some.  True, megapixels don’t mean everything.  But all other things being equal, more is better.  As I said, all other things being equal.  But when you add in a flash, that makes a big difference.  Taking a picture at a barely lit party will look radically different, and nowhere near on par.

This writer, David Pogue, wrote articles in the past years on cameras on the megapixel topic, which is all well and good.  But if you consider a with flash camera and without flash camera to be on par, you really are out of the loop on camera developments in the past 150 years.

Then the NYT drops this laughable bomb about voice recognition on the iPhone.

The free Dragon Dictation app for iPhone does the same thing with better accuracy, but you have to copy and paste the results into your other programs.

That is not the same thing, especially considering the iPhone hasn’t even had copy/paste available for very long.  If you had said Vlingo, I might have let it slide a bit.  But what Google is talking about is not dictating an e-mail or two.  As a young man, I tried Dragon Naturally Speaking, and they are wonderful.  But dictating long letters has never been the killer app of voice recognition.  Voice commands and short inputs are the killer app.

Google is talking about voice recognition for everything.  All inputs across all apps, without switching out to some third app.  All 12,000 apps on the Google store just became voice enabled apps.  Apple cannot say that for their apps.

Just browsing the web is radically different if you are just clicking and speaking, no typing, no keyboard (except for the passwords that aren’t yet auto-saved or for private moments in public).  Searching, updating Facebook and Twitter, and all the others… and yes sending SMS and email.

That is radically different for a phone, something none of them have ever done, ever.  How radical?  Google voice enabled a single app, Google Maps, and rocked the entire GPS navigation industry and sent investors in other companies into a panic.  That’s one app on less than a handful of phones.

After a few more points of praise, the NYT makes another mistake.

Despite the goodies, the Nexus is missing some important features that iPhone fans take for granted. For starters, the Google app store is much smaller, featuring 12,000 fun little games and programs compared with Apple’s 100,000.

Is that condescention I hear in your voice as you say “12,000 fun little games and programs”? Steve Jobs would be proud of you.  You should do one of those Mac vs PC commercials.

That’s not a “feature”, but I’ll bite.  This is noted as a missing feature.  Granted, the only way to satisfy this is to ask Google to sit down and write 90,000 apps before releasing a phone.  Please.  The iPhone didn’t have those 100,000 apps when it was released.  Let’s not forget the people falling over themselves to develop apps for all Google products, because of how easy Google makes it for them.

Not to mention that the Nexus One has an incredibly advanced processor, able to run apps the iPhone couldn’t dream of, especially in beautiful 3D graphics.  The author, like most tech authors right now, are underestimating the impact 3D Google Earth is going to have.  Useful?  Who knows.  It may merge with Google Maps, and become the unquestioning all time champion of the mobile map.  But the awe inspiring gazes as people see it in action will send them looking for a Nexus One, and that makes it a winner, as with all upcoming 3D apps for Android.  The 3D engine is going to kill iPhone on gaming, btw.

I do hope you all considered what that means.  Ah, you hadn’t.

Wait for it… Wait for it…

Now I can see the look of realization coming over your faces.  That’s right, kiddies, Google is going to be the king of mobile gaming platforms if they seize the lead in mobile 3D.  Forget $9.99 for a 2D app, people will be paying $30 or more for mobile 3D Halo-Droid.  And just imagine if it’s gps enabled, and you are roaming the streets of NYC in a massive city-wide game.  Cha-ching!

That may be a few generations away from Nexus One, but the groundwork being laid by Google seems very clear to me here that Google is poising itself to conquer mobile gaming without raising a single hint of suspicion from any of you tech writers, or the console makers.  Sorry, Microsoft, Google’s coming after a slice of XBox revenue, too.

But back to the point.

The iPhone is still unable to multitask.  I can only assume how many apps the Nexus One could run, and still run circles around a single iPhone app on speed.  What good are 100,000 apps if you can only run one at a time?

The NYT makes a good point about storage space to install apps compared to the iPhone, but a software upgrade could expand that to the full flash drive, which other phones have downloadable apps to do.  Still, this is a good point, as is the companion software.  Of course, that’s not assuming that the entire Google web empire can’t be considered companion software.

There’s no physical ringer on-off switch (you have to do it in the screen), and therefore no way to tell by touch if the ringer is off, as you can on the iPhone and Palm phones.

This may be useful to school children using their phones from their pockets, but us Blackberry users have lived without a ringer-switch for a while, knowing it’s just clutter.  We are free to pull our phones out and turn our ringers off, because we have no fear of the teacher seeing us pull the phone.  Seriously, are you just reaching for complaints to make your article look fair and critical?  If I did that, I could note the lack of side buttons other phones have compared to my Blackberry.

Sadly, the Nexus One also lacks a multi-touch screen like the iPhone’s

That is correct.  And for good reason, patent questions.  Hopefully this will be resolved.

There are a more critiques that are prone to someone using a beta phone, which will be worked out before production, like button response and wallpapers crashing.

The rest of the article is more of a rant against the state of the cellular industry.  I agree with most of it.  But I think the NYT has missed the same critical point that Apple has not gotten, which is why many people haven’t gotten an iPhone.  I may not like AT&T.   I may have my own carrier.  So regardless of what Apple does with the iPhone, I would never ever own one so long as it is AT&T only.  By making a truly carrier independent phone, I can do something you didn’t consider.

I can stay with my current plan.  Who doesn’t want a 2 year contract?  People who already have a good carrier, are already in a contract, or who for whatever reason just don’t want to change their plan.  Some people have locked in great plans.

Phones like this are for people like us.  We don’t want a contract, because we don’t need one.  We have a plan we like.  I’d like a new phone in a year or so, and unless something radically better came along, I don’t want to change.  I do have a carrier and plan I am satisfied with.  I am a Blackberry user, and I am smartphone plan ready for any phone.

I can go to Google’s site, buy the phone, plug in a SIM card, and just use it.  I don’t need to go to a carrier that may overprice the phone, then make it look like a steep discount to just start a new contract just to lock me in again.  Thanks, but no thanks.

The article completely overlooks the fact that the phone comes with a second noise cancelling microphone, the light and proximity sensors and a trackball/led.

David Pogue is a good writer, but I think he’s out of touch with who the real audience the Google Nexus One is for, like those who doesn’t text because they can’t work a real or touch screen keyboard.  Those who hate seeing the hour glass waiting on an app. Those who want those earth shattering apps that Apple is only good at rejecting.  Those who just want a phone built by people who love the technology more than those who just love looking at themselves in the mirror and make snarky commercials.

And quite frankly, that’s the point. We all get that Google is brilliant, and they don’t have to show a single TV commercial telling us how brilliant they are.  The company with the smartest people on the planet said, you know what, we’ll just make a phone OS and give it away.  Everyone laughed, until the phones started coming.  Then they said, you know what, why can’t we also design the phone, but do it all tricked out with the things we’ve been promised for years but never given.  There are some people still laughing.

There were some people laughing when they said Google would really threaten Microsoft.  Microsoft didn’t laugh, because they understood what Google represented.  And if you are Apple right now, you aren’t laughing either.  You aren’t laughing one bit.

Especially since today, the Google Chrome browser just surpassed Apple’s Safari browser in global market share.

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5 comments

  1. David Pogue says:

    Interesting critique. I’m not sure what some of your points are (I say Google’s voice-recognition is much better than the iPhone’s, because you can dictate into any text box; you say exactly the same thing)… and I doubt very much that you’ve actually compared the two phones’ cameras, as I have. (An LED flash is nice, but only in certain situations; and megapixels means NOTHING to “photo quality”–only determines how many dots make up the one lousy picture!)

    As for my being “out of touch with who the real audience the Google Nexus One is for”… I wouldn’t put it that way. I write for a layman audience. I’d definitely expect Engadget or Gizmodo to LOVE the Nexus (although they didn’t), because the Nexus is a pretty geeky phone, and it’s targeted at geeks. Definitely more complex than, say, iPhone. And not nearly as polished–come on, error messages and freezes on your PHONE? That’s not cool.

    But to your point: You’re right. The Times is for a general audience. I might have written a different review if I were writing for gadget freaks.

    –Pogue

  2. DeWayne Lehman says:

    ” I’m not sure what some of your points are (I say Google’s voice-recognition is much better than the iPhone’s”

    You went on to say that the iPhone has an app that does the “same thing”. If you mean change voice input to text output, that’s a real over generalization. Mapquest in a browser and Google Maps on a mobile phone do the “same thing” basically, but they are radically different in use. In functionality, Android does not do the same thing because of the integrated functionality, but you sounded a lot like the “there’s an app for that” Apple commercial. Only in this case, it was an app that doesn’t even come close to the same functionality.

    “I doubt very much that you’ve actually compared the two phones’ cameras, as I have”

    You didn’t mention under what conditions those pictures were taken, which is what I asked.

    “megapixels means NOTHING to “photo quality”–only determines how many dots make up the one lousy picture!”

    Which I mentioned as well, that all things being equal, more is better, key part “all things being equal”.

    As for the audience, I suspect a fully voice capable phone appeals to every audience still turned off from smartphones who don’t, or can’t, type on smart phones. For instance, my elderly father and the blind.

    For the blind, this phone is a godsend! Voice input, and hopefully voice reading soon for all apps. What an incredible door that opens for the disabled that makes it their #1 choice.

    As for the iPhone polish, a null SMS message could crash them when it was released. I wouldn’t call that polished. Not blaming them, bugs are bugs are bugs. iPhone had plenty of them, Nexus One will have their own share.

    The actual point was simply that just about everything that is right with iPhone, they can do. And most of things iPhone is lacking they do right. Much of that has to do with the Android platform more than the HTC hardware. But the distance between iPhone and Android is widening. Most of the critiques you had lacked a specificity, and generalized and used vague references.

    If you are going to review the camera, give a specific. Put up side by side pictures at the minimum. If you are going to talk about the crashes, tell me more than your background crashed. Did you try other programs, were there other crashes, was this a phone problem or just a badly written background gadget.

    I read a lot of opinion, not a lot of facts, nothing of factual comparison. Everyone has an opinion, no doubt. But many readers what some meat and potatoes in their reviews.

    As for the layman audience, I am the Lehman, hehe, quite litterally. I am not an Engadget or Gizmodo gadget specs freak. I like phones, I like tech, and I work a blue collar job. No blue collar worker I’ve ever worked with subscribed to the NYT. It’s not quite “general audience” around here, it’s considered high brow to many of them.

    Much of the review felt like an iPhone lover writing a review that pained them to admit something might be better.

    Many of the people I work with have Blackberries and iPhones. No Palm Pre’s that I’ve seen. When I talk to them about the features, users are looking to only two phones Droid and iPhone. When I read some stories to them from my Blackberry about the Nexus, most responded the same way. “Wow, I bet that phone will cost a fortune!”

    I suppose us simple folk are fascinated by shiny gadgets, search by picture, and voice recognition. But, that’s what sells phones. Usually a single feature or two. Not lack of ringer buttons.

    Don’t get me wrong, I enjoyed the parts of your article that did the tit for tat comparisons. I just found much of that lacking, with more opinion than anything. I just didn’t find much in the way of Tech, or even “Tech for dummies” as in how I compared the two displays. It was some tech fact, some dumbed down explanation, and my opinion mixed in.

    But hey, that’s just my $0.02. I’m just an occasional blogger without a college degree in journalism, and that’s why you are paid the big bucks for good reason. Time will tell if this phone sells or flops.

  3. Michael Ryan says:

    “For the blind, this phone is a godsend! Voice input, and hopefully voice reading soon for all apps. What an incredible door that opens for the disabled that makes it their #1 choice.”

    You’re totally kidding, right?
    the iPhone is the first and only phone to have COMPLETE touch-to-speech capability for the blind… you can control and “feel” EVERYTHING on the screen…have it read the buttons, zoom in to 800%, reverse the whites/blacks, the “rotor” to control preferences by touch… you can even operate the phone completely with the screen TOTALLY OFF… unbelievably complete and powerful for the blind. Check it out.

    Compared with that, the Google phone would definitely not be a blind person’s #1 choice!

  4. DeWayne Lehman says:

    If you mean the screen reader: http://blog.blindaccessjournal.com/2009/06/apple-announces-iphone-accessibility.html that is not the godsend. It still leaves a gap in input, unless you wanna keep sliding over the onscreen keyboard hunting and pecking as it reads out the characters. Voice input is the godsend, but a screen reader is the necessary second component to make it a complete package for the blind. So no, Apple’s solution is not “complete” as you called it. I stick by my statement 100%.


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